SHIPPING POLICY
Hafeezus processes orders upon payment verification. Professional consulting services are delivered digitally or remotely as outlined in agreements, while mobile solutions and spare parts are securely dispatched through logistics partners.
Shipping fees apply as calculated at checkout, except when free delivery is explicitly mentioned or advertised on the product page or before checkout.
Our logistics partners will attempt delivery of items up to two times. If delivery fails due to recipient unavailability, locked premises, invalid addresses, incorrect telephone numbers, failure to pick up from a local facility, or direct refusal, packages will be routed back to our facility. Late placement of orders or external disruptions such as strikes, severe weather, or casualties are excluded from delivery timeframes. Packages returned due to delivery failures can take up to three weeks to process and may incur a 25% restocking and handling fee at our discretion.
The risk of loss and title for physical items pass to you upon delivery to the carrier. For any shipment questions, reach out to our team at info@hafeezus.com.